Employers

Chinese (Mandarin) Bilingual Email Specialist (For Pooling)

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Job ID:

10299

Location:

Taguig, NCR 

Language(s):

Chinese-Mandarin

Salary:

per month
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Job Views:

86

Zip Code:

1620

Employment Type:

Full time

Posted:

05.15.2018
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Specialization:

Customer Support: General-Other: Customer Support-Client Care

Job Description:

We don’t need an expert, but we want someone who has the power to adapt to the changing times and environment. At TaskUs, we all work hard but we don’t forget to have fun.
 
This particular Mandarin Customer Service Representative will be joining a newly built Multi-Lingual team, and report directly to a Team Leader who will roll up their sleeves and jump in the trenches alongside you.
 
Work on a rotating shift in our office in Imus, Cavite and be a part of the most exciting, non-traditional, #RidiculouslyGood company in the world.
 
Aside from being able to work with some of the most innovative technologies and high- performance teams, TaskUs also offers the following:
  • Above average industry standard compensation package
  • HMO coverage upon completion of 2 weeks employment plus two dependents
  • Life Insurance coverage
  • Expanded maternity benefit (120 days)
  • Ridiculously awesome incentives for top individual and team performers (e.g out-of-town activities, monetary incentives)
  • Lucrative Employee Referral Program
  • TaskUs Scholarship program (for the children of tenured employees)
  • Top of the line gadgets and facilities (eg. gym, lobby, pantry, recreational rooms, laptops, and tablets)
  • Employee engagement activities (e.g. Happy Hour events, medical mission, outreach programs and etc.)
  • Cool company culture
Oh, by the way, we cover the cost and processing of all government mandated requirements for employment in the Philippines.

For more info email us at theseekers@taskus.com.

Job Requirements:

Qualifications required for a Mandarin Email Customer Service Associate:
  • Must have completed at least two (2) years of college education. High school graduates are welcome to apply if with at least one (1) year BPO related work experience
  • Experience on Email /Live Chat Support/ Customer Service Support preferred
  • Has strong written communication and comprehension skills
  • Can type at least 35 WPM
  • Good problem solving and critical thinking skills with focus on issue resolution and customer satisfaction
Skills required for a Mandarin Email Customer Service Associate:
  • Strong Mandarin Written Communication Skills
  • Active Listening and probing skills
  • Call Center experience is a plus
Company Info
TaskUs PH
Taguig, NCR, Philippines

Company Profile